This customer called us for a problem with their Sears Craftsman garage door opener.
They were having unintended spontaneous operation. Which means unwanted operation of their garage door opener which is unsafe and insecure for their house and everyone in it. When we went out for the problem, we ran the unit up and down several times. Worked perfectly for us. Before we went, the customer knew there was a service call. But after we went out, we could not find a problem. So we told them there is nothing to fix. No charge. They were happy.
But a day later the problem showed itself again. They called us up and told us “This garage door opener is old and we expect problems. Please come out and replace it with a new unit.” So we did.
We put in a Liftmaster garage door opener. Highly recommended by professionals. Probably one of the most reliable garage door openers made in our opinion. This one has the new 315mhz security + 2.0+ remotes which makes this unit very secure to outside interference. They were very happy with our work and professionalism.
After pictures. Brand new Liftmaster.